Sticking Points by Haydn Shaw

Haydn Shaw . Unknown Year . English

Updated with new findings on Gen Z! With five generations in the workplace at once, there’s bound to be some sticking points. This is the first time in American history that we have five different generations working side-by-side in the workplace: the Traditionalists (born before 1945), the Baby Boomers (born 1946–1964), Gen X (born between 1965–1980), Millennials (born 1981–2001) and Gen Z (born 1996–present). Haydn Shaw, popular business speaker and generational expert, has identified 12 places where the 5 generations typically come apart in the workplace (and in life as well). These sticking points revolve around differing attitudes toward managing one’s own time, texting, social media, organizational structure, and of course, clothing preferences. If we don’t learn to work together and stick together around these 12 sticking points, then we’ll be wasting a lot of time fighting each other instead of enjoying a friendly and productive team. Sticking Points is a must-read book that will help you understand the generational differences you encounter while teaching us how we can learn to speak one another’s language and get better results together.

Categories: History

About the Author

Haydn Shaw has researched and helped clients regarding generational differences for over twenty years. He is author Sticking Points: How to Get 4 Generations Working Together in the 12 Places They Come Apart and FranklinCovey’s bestselling workshops Leading Across Generations and Working Across Generations. He has spoken to over 100,000 people and worked with more than 1,500 businesses (from Fortune 500 companies to start ups), not-for-profit organizations, and governmental agencies. Haydn speaks and consults on generations, leadership, management, trust, productivity and change management. The results from his long term organizational development and change projects have been written up in case studies. Hailed as a “leadership guru” by the Washington Post, Haydn speaks and consults in excess of 160 days each year to clients who consistently invite him back. He has also worked as a senior consultant with FranklinCovey for over twenty one years. He is one of a handful of consultants in FranklinCovey to win the Chairman’s Award. Haydn Shaw has delivered hundreds of convention keynotes or small, off-site workshops. Known for taking groups from hilarity to deep reflection, he combines rich content with use-tomorrow tools. His work makes an impact because he does his homework, customizing each speech so that they drive results. In addition to his speaking, organizations turn to Haydn for help with generations: (1) facilitating teams through generational sticking points using the 5 step process; (2) adapting communications, policies, and systems to make each generation more productive; and (3) designing succession and leadership development plans for those who will replace the retiring Boomers. He is also the author of the training workshops Leading through the 6 Change Reactions and Working through the 6 Change Reactions. Haydn lives in a multi-generational household in a suburb of Chicago. Haydn, his wife Laurie, and her disabled brother are Boomer/Gen Xer Cuspers. Their four teenagers are Millennials. His mother-in-law is a Traditionalist. For more information on Haydn visit mygenerationalcoach.com.

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