Pearson Lean DevOps: A Practical Guide to On Demand Service Delivery Paperback – 21 November 2023

As service stacks grow more complex, it becomes even tougher to deliver on-demand IT services that meet customers' expectations for speed, consistency, reliability, security, privacy, and value. Layering on new cloud technologies, architectural approaches, or methodologies can aggravate the problem by widening the gap between what delivery teams think they're delivering and what customers actually experience. In Lean DevOps, technical leader Robert Benefield helps you escape this spiral, reverse bad habits, and regain the situational awareness you need to deliver the right services in the right way. Features – Powerful visual management techniques for improving the speed and quality of IT service delivery and the transparency and effectiveness of IT teams Expert real-world insights for managing unplanned work and work in progress Up-to-date guidance on successfully integrating IT run practices with Agile and Kanban methods Better ways to strengthen connections between IT and customers"

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