Going Live: Starting and Running a Virtual Reference Service by Steve Coffman

Name: Going Live: Starting and Running a Virtual Reference Service
Author: Steve Coffman
ISBN: 9780838908501

Steve Coffman . Unknown Year . English

If your customers don't sleep, why should your reference service? Online library reference services available 24/7 are offered in a growing number of institutions. With many models to choose from and more details to be worked out, it is a critical time for librarians to assess their patrons' needs and market their services to address these needs.

Categories: Programming & Software Development

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